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Thursday, November 20, 2008
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e-newsletter FAQ
What is included in our newsletter service?
  • Your member's e-mail list will be stored and maintained in a database format. You will have control over this database via a web-based administration console, which will be password protected. Your member's e-mail addresses will be held in strict confidentiality and will not be shared with or sold to others.
  • A two-page newsletter (all content is supplied by your company) will be e-mailed out as an attachment in .PDF format. Other formats can be discussed, but may increase price based on the size of the attachment.
  • All content will be formatted by Spectra Graphix Web Consulting, and sent to you for final approval before being sent to your members. To view an example newsletter format please see below.
  • Once you have given final approval, payment is due prior to e-mailing out the newsletter. Payment can be made by check or credit card. Once the payment is confirmed, your newsletter will be e-mailed to up to 250 of your members for FREE! Additional members can also receive your newsletter for an additional charge.
  • All e-mails will appear as if they were sent from one of your companies e-mail accounts (unless you prefer it come from one of our accounts), and the e-mail will also be sent out individually to each member instead of as one big carbon copy. This will prevent your member's e-mail address from being shared with everyone.
  • Once your newsletter has been sent to your members, you will receive an e-mail listing the addresses of members that the newsletter was sent. Please note that just because an e-mail has been sent does not mean it was received. Incorrect e-mail address, or over-limit accounts may reject the e-mail. You will also receive a list of returned e-mails.

How do we manage your member list?
You will need to supply us a list of member's e-mail addresses, (preferably in an electronic format) to be uploaded into a database. Once this information has been uploaded, you will be supplied with a web-based control panel to manage (Add, Delete, Edit) your member's e-mail information. Your member's e-mail addresses will be held in strict confidentiality and will not be shared with or sold to others.

How often is your newsletter e-mailed to your members?
Since the price is based on each mail-out you choose the frequency of the newsletter.

Please contact us for information on pricing, and other options of our newsletter e-mailing service.

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Do you have a quick question? Please complete the form below with any questions or comments you may have. We will be in touch soon.

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